The verified update
The current product page instructs buyers to submit a ticket through the purple Help bubble to request an address change before shipping.
The evidence was checked against Natsume Store product listing and is current to 2026-07-31. The date attached to the underlying source is 2026-07-31.
What the source establishes
- The checkout address should be correct
- orders cannot simply be modified after the policy window
- support handles address requests.
Why it matters
Contact support as early as possible and retain the order number and written confirmation.
That distinction helps players make a release, platform, route, story, or purchase decision using the narrow fact actually supported by the source.
The remaining boundary
A request is not a guarantee that fulfillment can be intercepted after dispatch.
Any later change should be dated and linked to a new first-party notice rather than silently overwriting the historical source.
Primary source
Natsume Store product listing · 2026-07-31. Status checked 2026-07-31.