Quick answer
The current product page instructs buyers to submit a ticket through the purple Help bubble to request an address change before shipping.
Confirmed evidence
- The checkout address should be correct
- orders cannot simply be modified after the policy window
- support handles address requests.
- Primary source: Natsume Store product listing, dated 2026-07-31.
How to use this answer
Contact support as early as possible and retain the order number and written confirmation.
Check the dated first-party source.
Separate the confirmed fact from platform, retailer, or story assumptions.
Recheck the live listing before acting on changing data.
What this does not confirm
A request is not a guarantee that fulfillment can be intercepted after dispatch.
Source and review date
Natsume Store product listing · 2026-07-31. Editorial review: 2026-07-31.